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Terms & Conditions
Last Updated: 11/14/25
Tasty Vegan Bakeshop
Welcome to Tasty Vegan Bakeshop. These Terms & Conditions (“Terms”) govern your access to and use of our website, online store, social media pages, and any services we provide (collectively, the “Services”). By accessing or using our Services, you agree to these Terms.
If you do not agree with these Terms, please discontinue use of our Services.
1. Use of Our Services
You may use our Services only for lawful purposes and in accordance with these Terms. By using our Services, you represent that:
- You are at least 18 years old or have parental consent.
- You will provide accurate, current, and complete information when making purchases or creating an account.
- You will not use our Services to engage in unlawful behavior, harm others, or disrupt operations.
2. Products, Services & Availability
We strive to provide accurate descriptions, pricing, and availability of all items, including bakery goods, catering, wholesale orders, and merchandise. However:
- Products may vary slightly from photos or descriptions.
- Availability is not guaranteed.
- We reserve the right to modify or discontinue products or services at any time without prior notice.
3. Orders, Payments & Transactions
By placing an order, you agree to:
- Provide complete and accurate payment information.
- Authorize us to charge your selected payment method for the total order amount, including taxes and fees.
We reserve the right to:
- Refuse or cancel any order.
- Limit or restrict quantities purchased per person or per household.
- Update, suspend, or withdraw our ordering system at any time.
If we cancel an order, we may attempt to notify you using the contact information provided.
4. Cancellation & Refund Policy
Customer Cancellations:
- Standard orders may be canceled within 24 hours of purchase, unless the order has already been prepared.
- Custom or large catering orders must be canceled at least 72 hours in advance for a refund.
Our Right to Cancel:
We may cancel orders for reasons including:
- Product unavailability
- Payment issues
- Suspected fraud
- Safety or quality concerns
In such cases, you will be refunded in full.
5. Allergies, Dietary Information & Liability
All Tasty Vegan Bakeshop products are plant-based. We aim to disclose allergen information accurately. However:
- Cross-contact with allergens (such as nuts, soy, wheat, or gluten) may occur.
- You are responsible for reviewing ingredient information before consuming or purchasing.
To the fullest extent permitted by law, we disclaim liability for:
- Allergic reactions
- Misinterpretation of ingredients
- Damages resulting from reliance on nutritional, ingredient, or labeling information
6. Copyright & Intellectual Property
All content we create or share—including product images, text, graphics, logos, branding, artwork, designs, and website materials—is owned by Tasty Vegan Bakeshop or licensed to us.
Unless we provide explicit written permission, you may not:
- Reproduce, distribute, or modify our content
- Use our content for commercial purposes
- Claim ownership or authorship
- Post or repurpose content in a misleading way
You may share or repost our content with proper attribution and without modifying or using it for commercial gain.
7. User Behavior & Content
When interacting with our website, social media pages, or community spaces, you agree not to engage in:
- Harassment, hate speech, or abusive behavior
- Violence, threats, or harm
- Fraudulent or misleading activities
- Posting spam, promotions, or advertisements
- Uploading malware, viruses, or harmful code
We reserve the right to remove content, block users, or disable accounts for violations of these rules.
8. Account Registration & Termination
If our Services allow account creation:
- You are responsible for maintaining the confidentiality of your login information.
- You are responsible for all activity under your account.
We may suspend or terminate accounts at our discretion, especially if:
- You violate these Terms
- We detect suspicious or harmful behavior
- You misuse our Services
9. Website Reliability & Information Accuracy
We strive to keep our Services running smoothly; however:
- We do not guarantee that the website will always be available, error-free, or uninterrupted.
- Information may occasionally be inaccurate, incomplete, or outdated.
We reserve the right to correct errors, update information, or change content at any time.
We are not liable for:
- Downtime or service interruptions
- Loss of data
- Damages resulting from reliance on website content
10. Limitation of Liability
To the fullest extent permitted by applicable law, Tasty Vegan Bakeshop is not liable for any:
- Direct, indirect, incidental, special, or consequential damages
- Loss of profits, data, or business
- Personal injury or property damage arising from use of our products or Services
Your sole remedy for dissatisfaction with our Services is to stop using them.
11. Privacy
Your use of our Services is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
12. Third-Party Links
Our Services may include links to third-party websites. We are not responsible for:
- The content of third-party sites
- Their privacy practices
- Any harm or losses resulting from your use of those sites
Visiting third-party websites is at your own risk.
13. Changes to These Terms
We may update or revise these Terms at any time. When we do, we will post the updated version with a new “Last Updated” date.
Continued use of our Services means you accept the updated Terms.
14. Governing Law
These Terms are governed by the laws of the state in which Tasty Vegan Bakeshop operates, without regard to conflict-of-law principles.
15. Contact Us
For questions, concerns, or additional information, you can reach us at:
Email: sonya@tastyveganbakeshop.com
Phone: (813) 403-7009
Address: P.O. Box 294
Summertown TN 38483
Tasty Vegan Bakeshop – Return & Refund Policy
Last Updated: 11/14/2025
We want you to enjoy every bite from Tasty Vegan Bakeshop. If something isn’t right, we’re here to help. This Return & Refund Policy explains when returns are accepted, how to request one, and how refunds are processed.
1. Terms of Return
Because we sell perishable food items, most purchases cannot be returned. However, we do accept returns or issue refunds under specific conditions.
Timeframes:
- Perishable food items: Must be reported within 24 hours of pickup or delivery.
- Merchandise or non-food items: May be returned within 14 days of purchase.
2. State of Return
To qualify for a return or refund:
Food Items (Cupcakes, Breads, Scones, etc.)
- Must be mostly unused/uneaten so we can inspect the issue.
- Must be in the original packaging, if possible.
Merchandise (Clothing, accessories, containers, etc.)
- Must be unworn, unused, and in original condition.
- Must include original tags or packaging.
3. Reasons for Return
We accept returns or offer refunds for the following:
Food Items
- Wrong item received
- Missing items
- Quality concerns (staleness, damage, incorrect flavor, etc.)
- Order prepared incorrectly
Merchandise
- Wrong item or size
- Damaged or defective merchandise
- Item does not match description
We do not accept returns for:
- Change of mind on food products
- Items damaged due to improper storage after pickup/delivery
- Custom or special-order cakes unless the error was made by us
4. How to Initiate a Return
To start a return or refund request:
1. Contact us within the required timeframe.
2. Provide your order number, photos of the issue (required for food items), and a brief description.
3. We will review your request and provide instructions for next steps.
Contact Information:
Email: sonya@tastyveganbakeshop.com
Phone: (813)403-7009
Address: P.O. Box 294
Summertown, TN 38483
5. Refund Process
Once your request is approved, we will issue a refund or replacement.
Refund Terms:
- Refunds are issued to the original payment method only.
- Refunds are typically processed within 3–7 business days, depending on your bank.
- In some cases, we may offer store credit, replacement products, or partial refunds.
Non-Refundable Items:
- Gift cards
- Promotional or discounted items (unless damaged or incorrect)
- Custom-made or specialty bakery items (unless we made an error)
6. Exchanges
Exchanges are available for merchandise only, based on inventory availability.
7. Questions?
Tasty Vegan Bakeshop
Email: sonya@tastyveganbakeshop.com
Phone: (813)403-7009
Address: P.O. Box 294
Summertown TN 38483
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